Privacy Policy

We collect information you choose to provide, which may include your name, email address, telephone number, business name, website address, service interests, and details about your project. This information may be provided through our website, Meta lead forms, email, telephone calls, or other direct communications.

Our website hosting and technology providers may also process technical information such as your IP address, browser and device information, pages visited, and access times to operate and secure the website.

We use your information to respond to inquiries, discuss your needs, prepare estimates, schedule consultations, provide requested services, manage customer relationships, and maintain the security and operation of our business. We may send promotional communications where permitted by applicable law and consistent with your communication preferences and any required consent.

When you submit a lead form through Facebook or Instagram, we receive the information you submit and use it for the purposes described in this policy, including responding to your request about our services. Meta processes information under its own privacy policy, available at https://www.facebook.com/privacy/policy/.

Submitting a lead form does not by itself authorize unrelated marketing or automated marketing calls or text messages. Where separate consent is required, we obtain it through an appropriate consent mechanism.

We may disclose information to service providers that help us operate our website, manage inquiries and customer records, communicate with customers, schedule appointments, and deliver services. These providers receive information needed for their work on our behalf.

We may also disclose information when required by law, to respond to lawful requests, to protect rights or safety, or in connection with a business transfer subject to applicable protections. We may share information with other parties at your direction or with your consent.

RLA Solutions does not sell personal information, and we do not share personal information for cross-context behavioral advertising.

Our website uses essential cookies and similar technologies necessary for the site to function. We also use Google Ads (gtag.js) to measure ad performance and conversions, which may set cookies and collect device and browsing information. A live chat widget provided by our customer communication platform may also set cookies to operate the chat and remember your session.

These tools collect information such as your IP address, browser and device type, pages visited, and the actions you take on the site. The information is used to operate and secure the website, measure advertising effectiveness, and provide support. You can control or disable cookies through your browser settings; some site features may not function if cookies are disabled.

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business records, resolving disputes, and meeting legal obligations. Retention depends on the nature of the information and our relationship with you.

We use reasonable safeguards designed to protect personal information. No method of electronic transmission or storage is completely secure.

You may contact sales@rlasolution.com to request access to, correction of, or deletion of your personal information. Depending on your location and applicable law, you may have additional rights, including the right to withdraw consent or object to certain uses. We handle requests in accordance with applicable law and may need to verify your identity. Some information may need to be retained for legal or legitimate business purposes.

You can unsubscribe from promotional emails using the unsubscribe link, where provided, or by contacting us. If you have opted into text messages, you can reply STOP to opt out. We may still send communications needed to handle a request or provide a service.

Our services are intended for business owners and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us so we can investigate and take appropriate action.

Our website and communications may link to third-party websites. Their privacy practices are governed by their own policies.

We may update this policy as our practices change. We will post the revised policy with an updated effective date and provide additional notice where required.

RLA Solutions

Website: https://rlasolution.com

Email: sales@rlasolution.com